We are currently experiencing problems with the delivery of electronic document purchases. We sincerely apologize for any inconvenience you may have experienced during this outage.
This situation is something that the MMCD Board of Directors recognized as a risk early in 2017, and as part of our ongoing initiative to improve your experience with the documents we began a development effort to improve our electronic documents platform. Unfortunately, we ran out of runway on our old system before the new system could be implemented.
The root cause of the issue is that the operating system on which our license server runs has reached its end of life. We are now expediting the plans we had in place to migrate to a new server and a more robust platform. We hope to have this completed within the next 1-2 weeks and are doing everything we possibly can to minimize this timeline.
When the new system is implemented, all those who have purchased electronic documents will be issued a new license to view your documents and will receive an email notification.
In the meantime, we have suspended the sale of the electronic documents and will do everything we can to help those of you inconvenienced by this outage. Please contact our office if you have an urgent need for the documents.
Thank you for your understanding.